Returns & Exchanges

Returns and Exchanges "NO HASSLE"            


WE CAN ONLY ACCEPT RETURNS/EXCHANGES FOR MERCHANDISE PURCHASED ON CRANK & STROKER SUPPLY CO.  APPAREL STORE WEBSITE.
  
 For all other purchases, please contact the company where you originally purchased the item.
Conditions for returns / exchanges
All items must be returned in a new, unworn, and unwashed condition.  All original tags and accessories must still be attached.
    If you believe you have received a defective item, please contact us within 30 days of original shipment date.
     
    Returns
     
    To return your items, repackage your product in the original box if possible. 


    • Provide Packing Slip(if any) or Scribble a new one.
    • Include Name and Phone number.
    • Tell us Whats's up" and how we can make it better.
    • We will Refund Credit car in a timely manner.
     
    Exchanges
    Please follow our return guidelines shown above when returning your product for exchange.  Please note on the packing slip the item you are exchanging, the desired item, and the reason for exchange.  For best results, please contact our customer support at andy@crankandstroker.com so we may assist you in getting the correct size or item.  Our stock changes frequently, contacting us prior to your exchange is the best way to ensure we have your desired exchange item in stock.
    Exchanges must be initiated within 7 business days of delivery date.
    The customer pays for shipping of the exchange back to our warehouse.
    We are not responsible for loss/damage in shipment.  Please ensure your items.
    Exchanges are shipped back to the customer using ground shipment.
    Shipment of your exchanged merchandise from our warehouse is free.
     
    Send your return or exchange to:
    Crank & Stroker Supply Co.
    Att:  RETURNS
    38100 Calle Jojoba, Temecula, 
    Temecula, Ca 92592
     
    We do not refund original shipping costs on returns or exchanges.